Returns & Exchanges

Returns & Exchanges

All sales are final. We do not accept standard returns or exchanges.

Please review product details, sizing, color, and fulfillment status carefully before placing your order.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, contact us within 3 business days of delivery at info@lifeiscultured.com.

Please include your order number, a description of the issue, and clear photos of the item and packaging. Once reviewed, we will determine the appropriate resolution.

Pre-Sale and Made-to-Order Items

All pre-sale and made-to-order items are final sale and cannot be returned or exchanged.

Refunds

Refunds are only issued when approved by CULTURED. for a verified damaged, defective, incorrect, or unfulfilled order. Approved refunds will be returned to the original payment method. Processing times vary by bank or payment provider.

Shipping Charges

Shipping charges are non-refundable unless CULTURED. determines the order was affected by a fulfillment error.

Questions

For order issues, contact info@lifeiscultured.com.