Returns/ Exchange Policy

Hassle-Free Ordering:

We understand that getting the perfect fit is important. To ensure a smooth shopping experience, we recommend double-checking our size chart before placing your order. While we strive to accommodate rare exceptions, due to high order volume, returns and exchanges may be subject to limitations.

Returns & Exchanges:

• Standard Policy: Unfortunately, we cannot currently offer standard returns or exchanges.
• Exceptions: In rare cases, exceptions may be considered at the discretion of our management team. These requests must be made within 3 business days of receiving your order and may incur a $15 processing fee.
• Sale Items: Please note that all sale items are final sale.

Shipping Information:

• Order Processing: Expect orders to be processed within 3-5 business days.
• Shipping Speed: Allow 7-10 business days for standard shipping. Expedited options might be available.
• Shipping Rates: We offer flat rate shipping based on weight. Rounding up to the next full pound ensures accurate billing.
• International Shipping: We ship internationally! Restrictions may apply to certain products.
• Lost/Stolen Packages: We're not responsible for lost/stolen items. Contact the carrier for claims.
• Holidays & Promotions: Processing times may increase during peak seasons. We strive to notify you of any delays.

Order Tracking & Support:

• Interested in your order's status? Contact us at info@lifeiscultured.com
• We're committed to your satisfaction and will do our best to assist you.